| Fax
technology is as vital a part of business-to-business communications
as the telephone and electricity are part of our everyday lives.
With its ease of use, immediacy of delivery and universal accessibility,
fax has earned worldwide acceptance. Fax is no longer considered
a convenience, but rather integral to doing business. And Captaris
RightFax is the worldwide choice. As fax technology evolves into
total e-document delivery, RightFax remains at the forefront.
Putting
You in Control of Electronic Document Delivery
RightFax delivers
critical business documents where you want, when you want. Reliably.
Economically. Securely.
In today’s
fast-paced, wired and wireless world, businesses are looking for
faster and more efficient ways to:
- Integrate
systems to enhance communications and improve productivity
- Connect
to customers, suppliers, partners and employees
- Leverage
enterprise-wide information systems and applications
RightFax
solutions provide companies with a centralized infrastructure
for mission-critical document delivery, which can be used across
the enterprise. And since the RightFax server and client are certified
by Microsoft, you can be assured of higher reliability and lower
cost of ownership. Certification ensures that applications meet
all the requirements of the Microsoft Application Specification
for Windows 2000. The end result is an application that is easier
to install, maintain, and manage. Although thousands of applications
are fully compatible with Microsoft operating systems, only select
vendors like Captaris have elected to have their application rigorously
tested against the exacting set of standards set by Microsoft
to ensure that they are secure, manageable and run reliably in
these environments.
Advantages
of RightFax
The RightFax
line of products provides easy-to-use, easy-to-manage fax solutions
for all of a company’s e-document delivery needs. By combining
fax, email and Web technologies, RightFax provides a one-stop,
full service, e-document delivery solution that gives companies
the freedom and control to tailor a document delivery environment
to fit the growing and changing needs of their business. RightFax
offers a broad, scalable product line that integrates with email,
desktop, CRM, ERP, document management, imaging, archival, call
center, copier/scanner systems, as well as host, legacy and mainframe
applications–virtually all business applications.
RightFax network
and enterprise solutions provide the desktop and email gateways
needed to enable any desktop user to send and receive documents.
RightFax enterprise-wide solutions provide a range of server software
and add-on modules to meet any organization’s document delivery
needs, regardless of size.
RightFax production
systems enable electronic delivery of business- critical documents
such as purchase orders, invoices and statements automatically,
unattended and cost-effectively from legacy, host, mainframe or
ERP applications.
RightFax IP
Plus Connector gives access to 6,000 virtual ports to allow for
fax delivery via a secure IP connection over the Internet. This
outsourced option provides capacity-on-demand, fax line redundancy
and backup in the event of hardware maintenance or downtime.
With a range
of on-premise and outsourced e-document delivery options, RightFax
provides flexible, modular alternatives that enable companies
to create a truly strategic document delivery solution for their
enterprise. This unique approach leverages a company’s technology
investments for maximum efficiency and cost savings.
Benefits
of RightFax Enterprise- Wide Faxing and e-Document Delivery Solutions
Proven
reliability from the market leader
Captaris RightFax is the worldwide market leader with
the most complete, seamlessly integrated, scalable enterprise
fax and e-document delivery solution available. Continuing to
deliver innovative products that drive the industry forward, RightFax
helps companies leverage existing systems to streamline communications
processes, speed information delivery and dramatically reduce
the cost of doing business.
Leverage
existing IT hardware and software for e-document delivery from
virtually all business applications
As part of the Captaris family of products, RightFax
has built strategic alliances with leading technology vendors
including Microsoft, Lotus, Xerox, Oracle, SAP, Siebel, Hewlett-Packard
and more to enhance customer offerings. Captaris engineers and
developers work closely with strategic partners to ensure tight
integration and reliable operation, adding fax and e-document
delivery to virtually every business application across an enterprise.
In fact, Captaris has integrations with more technology partners
than any other product on the market.
Flexibility
and Total Control Over Administrative Features
RightFax comes with a rich set of tools to make it easy
to send, receive and manage all of a company’s electronic
document delivery traffic. Administrators enjoy having control
at their fingertips with centralized administration. Users benefit
from intuitive interfaces, convenience and reliability.
- Designed
to take maximum advantage of all the Windows 2000 enterprise-focused
features, including standard install/ uninstall procedures
- Robust
synchronization capabilities with Microsoft Active Direc- tory,
customizable with the RightFax Snap-in for Microsoft Management
Console (MMC)
- Single-point-of-administrative
tools from RightFax Enterprise Fax Manager; view the status
of every fax server on your network, configure least-cost routing
rules, or start and stop fax services individually or globally
- Comprehensive
document delivery notifications, reporting and system alerts
- Robust
architecture to handle heavy network traffic, complex application
integration and optimized document delivery across multiple
systems and office locations
- Combine
multiple fax servers on a LAN, WAN, the Internet, or an intranet
- Configure
RightFax servers to work together to distrib- ute workloads,
resources and fax channels
- Email gateway
enhancements allow for Web delivery reducing electronic mail
server storage of fax images
- Automatic
fax distribution to groups of users for faster, more efficient
processing
- Flexible
choices in inbound routing, including DID/DNIS, DTMF, OCR, Channel,
ANI and CSID routing options
- Supports
loop-start (regular analog), DID, DNIS, ISDN, PRI, BRI, E1,
and T1 or higher digital phone lines
- Control
fax traffic volume on a group-wide basis by adjusting fax capabilities
of channels to send and receive, during peak intervals or for
more broadcasting bandwidth
- Monitor
charges by department or user for billing purposes and measure
user volume for traffic control
Enhances
productivity and efficiency
RightFax delivers enhanced productivity, user satisfaction
and maximizes network resources, providing a real value proposition
across an enterprise.
Captaris RightFax
enterprise faxing products reduce costs, save time, and improve
productivity by enabling enterprise users to send and receive
documents electronically directly from their desktop, email or
other business applications. This eliminates inefficient manual
faxing, reduces the need to install and maintain stand-alone fax
machines, reduces overnight mail costs, and reallocates valuable
resources.
RightFax production
systems take this another step. RightFax production systems provide
automated, realtime delivery and receipt of business-critical
documents such as purchase orders, statements and invoices by
integrating with popular back office applications. Typically these
documents are manually prepared, printed and mailed at a cost
of more than $1.20 (USD) each. RightFax, in contrast, automatically
delivers those same documents electronically for only 10¢
per document.
In addition,
the RightFax IP Plus Connector gives companies additional outsourced
capacity-on-demand when needed. When considering these benefits
across an organization, the hard and soft cost savings are exceptional.
Leading
edge technology for today and the future
RightFax is based on Windows architecture and provides
the robust engine required for handling even the most demanding
document delivery needs. Highlights:
- Microsoft
Windows 2000 certified and synchronizaton with Active Directory.
Also supports Windows Clustering as well as Windows XP and Office
XP platforms
- Built-in
email gateways
- Secure,
certified document delivery
- Advanced
notifications
- Intelligent
Least-Cost Routing
- Load balancing
- Extensive
host connectivity options
- Advanced
management and control tools
- Built-in
report models
- Robust-production
level e-document delivery with over 100 Fac- simile Commands,
XML or Java interfaces, or Embedded codes suitable for virtually
any application
- Developer’s
access to our Applications Programming Interfaces (API) including
C/C++, Visual Basic or Component Object Modelling (COM)
Integrate
RightFax with Any Business Application
From
the user desktop
The Captaris RightFax product line offers unrivalled
enterprise fax performance from the desktop, giving users the
flexibility to send any document from any application, delivering
maximum user productivity to all your employees no matter their
primary work application.
- Email integration:
RightFax supports all SMTP Internet mail systems, with advanced
fax functionality through email Gate ways for Microsoft Exchange/Outlook
and Lotus Notes, making the user inbox a centralized document
and messaging hub.
- With the
RightFax SecureDocs module, send documents securely with certified
delivery and digital encryption from numerous desktop applications
such as word processing, spreadsheet and varied others.
- Fax integration
with document management applications such as iManage, Hummingbird’s
DOCS Open and Documentum combines control and tracking of document
management sys- tems with the reliability and accountability
of RightFax.
- Fax or
email documents directly from CRM applications such as Siebel,
Goldmine, Onyx and more.
- Integrate
faxing capability to your copier and scanning solu- tions and
consolidate all faxing resources on your network, giving users
the inbound and outbound faxing capabilities of RightFax directly
from the same device they use for printing and copying, such
as the Xerox Document Centre, HP Scan- ners and eCopy/Canon
solutions.
- Fax-enable
imaging, archival and e-content management applications, like
FileNet’s Panagon Image Services.
- Remotely
manage fax mailboxes through all popular Web browsers, including
Netscape Navigator and Microsoft Inter- net Explorer.
- Web fax
tools or phone based Docs-on-Demand retrieval system for anytime,
anywhere access to library documents.
- Access
to faxes from any touchtone phone, adjustable fax options and
multilingual support.
From
back office applications
A strategic complement for your back office, the RightFax
Production System is a total solution, all on the same server
platform and linked to your mainframe, host, legacy or ERP applications.
- RightFax
Production systems provide low-cost, realtime elec- tronic delivery
and receipt of mission-critical documents such as purchase orders,
invoices and order acknowledgments.
- RightFax
Production systems automate manual business processes like printing,
mailing and manually faxing; streamlin- ing business processes
and improving efficiency.
- RightFax
Production systems are tightly integrated and strategically
aligned with other market leading applications including Oracle,
SAP, PeopleSoft, Baan, and others.
- For ultimate
flexibility, ease-of-integration and ease-of-develop- ment,
the RightFax Integration Module provides morethan 100 easy-to-use
Facsimile Command Language (FCL) commands. FCL commands control
the delivery of information, post-deliv- ery instructions and
document formatting.
- RightFax
Production systems allow you to do business the way you know
how without changing the way you do it. RightFax Filter for
Production allows integrations to any of your busi- ness applications
by incorporating FCL around your critical data without making
any modifications.
- RightFax
XML or Java interfaces give developers flexibility to choose
how to design their integration to RightFax by taking advantage
of the benefits of XML open standards and Java Class Libraries
when integrating RightFax production-level e-document delivery
systems with applications that utilize XML or Java.
- RightFax
gives you the control to know when your docu- ments were delivered.
Customize a robust set of delivery notification options for
your faxes or certified delivery for your production email.
Captaris
Delivers Total Solutions for Enterprise-Wide e-Document Delivery
Leverage your
investment in Captaris RightFax technology. RightFax offers the
most extensible, scalable and robust architecture designed for
business environments that require mission-critical power and
reliability to handle heavy network traffic, complex application
integration, and optimized document delivery across all applications,
network systems and office locations. RightFax is the one solution
that can put you in control of all of your company’s electronic
document delivery needs.
Expert
Service: Captaris Global Engineering and Support
Captaris offers
the service and technical support you need–whether by telephone,
email, or the Internet–to keep your RightFax solutions running
smoothly and efficiently from installation onward. Choose from
a complete range of support plans to provide the level of service
you need, up to 24 hours a day, seven days a week, 365 days a
year. Whichever plan you choose, rest assured that you will receive
expert technical support from experienced Captaris engineers.
In addition, Captaris Services provide specific expertise in implementation,
enhancement and maintenance of your RightFax solutions. You can
think of our technical consultants and support personnel as extensions
of your own IT department.
Captaris RightFax
enterprise fax and e-document delivery solutions bring proven,
reliable business-to-business communications to any company large
or small. Reliable, fast and efficient. Powerful, flexible, and
easy to use and manage. Employees save time. Companies save money.
RightFax helps companies streamline processes without changing
the way companies conduct their business. That’s freedom
and control. |
